ITSM Track Associate Engineer

ITSM Track Associate Engineer

4-7 years
Not Specified

Job Description

Job Description
Job Title
ServiceNow Technical Consultant
.Lead the ServiceNow Implementation, transition, migration, or upgradation projects.
.Design technical solution with best practices and OOB capabilities.
.Lead the configuration and customization of ServiceNow instances.
Advise, design, and configure integration solutions between ServiceNow and other systems.
.Drive business solutions from inception through solution implementation
.Manage technical teams of ServiceNow developers.
.Design technical documents to be shared with customers.
.3rd party software integrations with ServiceNow
.Domain Separation and designing the Process and data flow within various domains
.Table extension and modification.
.4+ years experience with ServiceNow required
.1+ years experience with Contract Management Implementation required
.Certification as ServiceNow Implementation Specialist
.Experience in working on Service Portal, Web services, Service Catalog, domain separations.
.Experience working in and managing multiple update sets and coordinating their promotion.
.Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
.Must have experience in multiple ServiceNow implementations and have developed custom applications
.Must be adaptable to work in a varied, fast paced exciting, ever changing environment
.Thorough understanding of ITIL frameworks and processes such as Incident, Problem, Change and Request Fulfillment.
.ITIL Foundations certification preferred.
.Bachelor's degree or equivalent combination of education and experience.
.Knowledge of LDAP/Active Directory.
.Experience with Service Portal preferred.
.Experience implementing systems using the Agile/Scrum methodology
Self-starter and innovator.

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