IT Technical Support Executive / Manager

IT Technical Support Executive / Manager

Company Name Confidential
Mumbai Mumbai City Navi Mumbai
0 - 3 Years
90000 - 240000 INR

Job Description


Skill Sets:   

  • Handling Technical Support for all our solutions such as Google Apps for Business, Web-Email Hosting ( cPanel & Plesk Control Panels ), Domain Name Registrations, ThinkEmailer.com etc
  • Google Apps and Google Adwords Management.
  • Handling Complete Billing and Operations.
  • Hardware & Networking Knowledge.
  • Basic Knowledge of HTML, CSS , Photoshop & Web Hosting will be an advantage.
  • Ability to work independently and on Client site sometimes.
  • Ability to respond to customers in English via the Think Support Ticket system.
  • A Technology geek at heart.
  • Only candidates currently working or living in Mumbai should apply.

Candidate Profile:

  • Ability to handle Support Requests from Clients on Phone and Email..
  • Work quickly and efficiently under pressure.
  • Attention to detail. Should be able to interact with Client and get their updates done.
  • Should be a motivated self starter and like working on fast paced projects.
  • Superb Written and verbal communication skills in English.
  • Happy to share Office Responsibilities.

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