IT Systems Analyst

IT Systems Analyst

Not Specified
Not Specified

Job Description

Our Content Services Team at Emerson Climate technologies is looking for an IT Systems Analyst to help us grow and expand. Located in Sidney, Ohio, you will meet with our current user-base to help identify current content management challenges and help determine solutions to best meet their needs. You will provide a wide-array of services, both to internal and external customers, including:
  • Designing, programming, testing, implementing & maintaining a broad range of Content Services solutions
  • Attending meetings with other IT analysts to gather & analyze requirements for new solutions or modifications to existing solutions
  • Conducting end-user training upon completion of software
  • Supporting our existing infrastructure and application, as well as assisting in various upgrades or maintenance activities.


  • Triage & address user issues in a timely manner (Level 1 Support)

  • Maintain incidents / requests in our ServiceNow tracking system

  • Learning to design, program, test, implement & maintain a broad range of Content Services solutions

  • Attend meetings with other IT analysts to gather requirements for new solutions or modifications to existing solutions

  • Conduct end-user training upon completion of software

  • Be available for occasional weekend & after hours on call support for critical Sev 1 issues & scheduled activities

You are always looking for ways to assist and improve how business is done. You work efficiently and professionally with co-workers and customers alike. You're not afraid to be put in uncomfortable situations requiring a solution. You can take a complex problem and be able to communicate the details in a language users can understand.

  • Bachelors Degree in Computer Science/Information Technology or equivalent

  • Effective verbal & written communication skills

  • Strong interpersonal skills

  • Quick learner who seeks, obtains & applies new knowledge / skills

  • Ability to work in a large, global corporate structure

  • Strong sense of ethics & alignment with company's core values .Keen eye for detail

  • Understanding of the Software Development Life Cycle & best practices

  • Proficiency in PC Skills (O365 Tools)


  • Prepare & create documentation (design/code, configuration & training materials)

  • Knowledge of Agile / Scrum methodology

  • Experience in a computing environment with multiple programming languages.

  • Relational Database experience (SQL / T-SQL)

  • Knowledge / Use of Web Server Technology (preferably MS IIS)

  • Experience with Set-up & installation of most OnBase Modules, including Cold, DIP, Web Server & Application Server

  • Onbase Certifications or willingness to study

Our Commitment to Our People
We invest in our employees to ensure they have the marketplace knowledge, skills and competencies to compete and lead in a global economy. Our training programs focus on end-to-end development from onboarding through senior leadership.
Flexible and competitive benefits plans offer you the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement, and more. We provide employees flexible time off plans including paid parental leave (maternal and paternal), vacation and holiday leave.
Our success is measured by the positive impact we make on people, our communities and the world in which we live..
Our Commitment to Diversity & Inclusion
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place.
Diversity and Inclusion at Emerson is about welcoming, respecting, and valuing the differences each employee possesses. Inclusion is creating a real sense of engagement, belonging and connection for all employees. Learn more about ourand about.
Work Authorization
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to

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ABOUT EMERSON Emerson, a Fortune 500 company with $16.8 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. We are innovators, question-askers and problem-solvers. We don't settle for good enough or 'This is the way it's always been done.' Instead, we push ourselves and strive for the 'never been done before.' Our Automation Solutions business enables the greatest use of the world's most valuable resources, ensuring the performance and safety of industries that are the backbone of daily life. Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure. No calls or agencies please.

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