IT System Engineer / System Engineer /Server/ Window server / Server Support / monitoring remote

IT System Engineer / System Engineer /Server/ Window server / Server Support / monitoring remote

Pardeep Kumar ( Proprietor of ABP Empower)
Chandigarh
5 - 7 Years
400000 - 700000 INR

Job Description

SPECIFIC RESPONSIBILITIES
Serve as a primary owner for server issues and alerts that would get triggered by the Managed
Machines or internal servers
Work with customers to design and validate new technology solutions to align with their
business needs
Perform alerts verification and then proceed with systems troubleshooting and management
and close the Tickets within defined SLA as per Process
Provide thorough research on Customer-facing issues
Update internal knowledge base of new support solutions as required
Proactively communicate with customers on their infrastructure management
Act as a point of escalation for customer issues
Responsible for onboarding/deployment task/activities for new / existing customer
REQUIREMENTS/QUALIFICATIONS
Provide excellent customer service and act as a true client advocate
Minimum work experience of 5 years
At least 5+ Years Relevant Server Support Experience
College Degree in a technical discipline
Must have full understanding and experience maintaining, managing and monitoring remote
servers running Windows OS
Demonstrate honesty, integrity, fairness and respect with excellent interpersonal skills
Professional attitude, presentation, demeanor
Good English communication skills, both written and verbal
Can listen to and understand other points of view, issues, concerns and respond appropriately
Proficient Knowledge in Managing and administration of Windows Server and knowledge of below
mentioned skills
Linux
Networking (LAN/WAN) experience, with knowledge of switching and routing technologies
Windows Shell Scripting
SQL Server Administration
Virtualization & cloud computing experience
Understanding of firewalling & security principles & technologies
Ability to quickly and efficiently address Servers errors and alerts.

ABP Empower is a Chandigarh (Punjab, India) based placement agency. We are counted among the most reliable HR consultants in India. Mr. Pardeep Kumar is the CEO of our company and all thanks to his strong efforts and core values we have success made a very strong impact on the industry. We hire skilled candidates across different industry for different types of companies like Indian companies, Multinational Companies and companies located outside the country. At ABP Empower, we offer a wide range of services like Placement Consultant, HR Consultant, Manpower Recruitment, Career Consultant, Training Services

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Functions : IT

Industries : Banking/Financial Services, ITES/BPO, IT/Computers - Software

Skills/Roles I hire for: Sales, BD, IT, Hr

level Hiring For: Junior Level, Mid Level, High Level

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