IT Specialist - Automation

IT Specialist - Automation

Bengaluru / Bangalore
5 - 7 Years
Not Specified

Job Description


Job Description :
Job Description
About Us
Technosoft is an enterprise digital enabler founded in 1996. We help organizations transition to an innovation-first culture, uncovering greater efficiencies, and winning new markets along the way. Over the last 24 years, we have built a company dedicated to delivering innovative IT services and extraordinary technical talent within a culture of high achievement. Today, Technosoft is home to over 4,400 employees across two continents, and covers the entire spectrum of digital experience – from agile development to cloud to analytics and AI. Headquartered in Southfield, Michigan, Technosoft has 4,400+ global employees, 7 global delivery centers, and is trusted by more than 35+ Fortune 1000 customers in North America and India. Learn more at http://www.technosoftcorp.com
About Company
About Us: Technosoft is an enterprise digital enabler founded in 1996. We help organizations transition to an innovation-first culture, uncovering greater efficiencies, and winning new markets along the way. Over the last 24 years, we have built a company dedicated to delivering innovative IT services and extraordinary technical talent within a culture of high achievement. Today, Technosoft is home to over 4,400 employees across two continents, and covers the entire spectrum of digital experience – from agile development to cloud to analytics and AI. Headquartered in Southfield, Michigan, Technosoft has 4,400+ global employees, 7 global delivery centers, and is trusted by more than 35+ Fortune 1000 customers in North America and India. Learn more at http://www.technosoftcorp.com
Roles and Responsibility
Responsibilities:
5+ years of experience managing ITSM Automation solutions like System Center Orchestrator, planning, designing and implementing automation solution in IT Infrastructure and Operations domain, should have atleast 5-7 years of exposure on IT process automation tools like Microsoft System Center Orchestrator or Ansible Or VMware vRealize Orchestrator.
Manage a small team of automation developers, analysts
Knowledge of any one language Python, PowerShell or Shell Scripting.
Experience in Wintel, Storage, Backup, Database, messaging. Hands on knowledge on SQL.
Expert level of any one Orchestration tool preferably Microsoft System Center Orchestration suite
Good understanding of the ITIL and DevOps
Implement runbook automation for native Windows processes
Develop advanced runbooks using real-world scenarios
Implement configuration of error-handling and log monitoring
Implement disaster recovery methods
Implement maintenance and troubleshooting steps in Orchestrator 2012
Good knowledge of PowerShell and JavaScript.
Exposure/experience in Chatbot, AI-Ops, Azure Runbooks, etc desirable
Key Responsibilities:
Own the Automation Queue including Priority 1 incidents and respond and resolve within SLA and publish RCA for all P1 incidents
Be proactive and ensure no disruption to availability of automation as a service in BAU.
Lead Automation initiatives for IT & Business, work closely with different IT & Business Functions, taking ownership for the solutions (end to end lifecycle management).
Understand the current scope of pain points of IT/Business and propose / suggest automation initiatives to address the problem.
Propose new automation solutions/Tools which will improve the current solution/architecture and fasten the process.
Work closely with the Enterprise Architecture Team, HR, JML and other functions for any changes, new solution implementation.
Propose process improvements pre & post automation.
Own the Automation Queue including Priority 1 incidents and respond and resolve within SLA and publish RCA for all P1 incidents
Be proactive and ensure no disruption to availability of automation as a service in BAU.
Lead Automation initiatives for IT & Business, work closely with different IT & Business Functions, taking ownership for the solutions (end to end lifecycle management).
Understand the current scope of pain points of IT/Business and propose / suggest automation initiatives to address the problem.
Propose new automation solutions/Tools which will improve the current solution/architecture and fasten the process.
Work closely with the Enterprise Architecture Team, HR, JML and other functions for any changes, new solution implementation.
Propose process improvements pre & post automation.
Primary Skills:
System centre orchestration
Scripting in Java/Pyhton
MS Sql
API integration knowledge
Knowledge on ServiceNow
Exp – 5 to 7 Yrs
Shift timing: 12:30 PM to 9:30 PM

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