IT Operations

IT Operations

Motilal oswal
2-5 years
Not Specified

Job Description


Job Description :
. Troubleshoots and develops technical solutions related to software and setup errors.,. Creates workaround procedures when standard procedures have failed,. Ensures issues are resolved in a timely fashion.,. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources.,. Customer Interaction involving issue handling and resolution over mails and phone,. To prepare and provide product updates, information and materials to distributors and customers,. Documentation,,Skills,,. Knowledge of basic commands and Linux.,. Linux server Troubleshooting,. Drishti dialer Knowledge or any contact center knowledge would be prefer.,. Knowledge of networking concepts like LAN Troubleshooting, WAN etc.,,. Knowledge of Ip Phone and audio code.,. Possess good interpersonal and communication skills,. Ability to work independently and as a team player

Motilal oswal

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