IT help desk. service desk required for Canada/ Australia/ Germany/ Hong Kong

IT help desk. service desk required for Canada/ Australia/ Germany/ Hong Kong

Aosta Overseas Careers
Canada Germany
2 - 12 Years
Not Specified

Job Description

IT help desk. service desk required for Canada/ Australia/ Germany/ Hong Kong


  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person or over the phone.
  • Write training manuals.
  • Train computer users.
  • Maintain daily performance of computer systems.
  • Respond to email messages for customers seeking help.
  • Ask questions to determine nature of problem.
  • Walk customer through problem-solving process.
  • Install, modify, and repair computer hardware and software.
  • Clean up computers.
  • Run diagnostic programs to resolve problems.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Install computer peripherals for users.
  • Follow up with customers to ensure issue has been resolved.
  • Gain feedback from customers about computer usage.
  • Run reports to determine malfunctions that continue to occur.
For more details contact us on +91 7358166991
Salary: Best in Industry

AOSTA Overseas Careers , one of the pioneers, and most credible Organisation with a decade (10 Years) long experience in immigration and visa consultancy, based in Chennai, India. We are a well experienced in providing professional overseas career counseling & assistance to individuals and aspiring students who would like to pursue higher education and migrate overseas.

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