International voice Process (Technical support)

International voice Process (Technical support)

Tech Mahindra Limited
Chennai
0 - 5 Years
Not Specified

Job Description

Tech Mahindra is hiring for International Voice Process (Technical Support)

Interested candidates can reach HR Sharmathy @ 9566002230 to get your Interview Scheduled.

  • Eligibility: 12/Diploma/Graduate (Any Stream with Backlogs (accepted))
  • Shift Timing: Should be willing to work in any shift's (24/7)
  • Cab Facility: Provided for all shift's
  • Work Location: Chennai
  • Both Fresher & Experienced can apply. ( Preferably Immediate Joining) 
Key Skills Required:
  • Proficient in English
  • Persuasive and a good negotiator
  • Ability to handle multiple tasks simultaneously with appropriate priority while performing customer service.
  • High on customer centricity
  • Strong soft skills
  • Strong logical reasoning & probing capability

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).

Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.

Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).

With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.

Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.


Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.

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Functions : Customer Service/Call Centre/BPO

Industries : ITES/BPO

Skills/Roles I hire for: Good communication skills and having technical knowledge

level Hiring For: Mid Level

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