International Voice Process - Customer Support

International Voice Process - Customer Support

0 - 2 Years
170000 - 220000 INR

Job Description

The call centre agent must satisfy the following minimum qualifications:
1. Any Degree
2. Computer literacy in MS Office( Word, Excel)
3. Strong presentation skills
4. Customer service and Sales experience( added advantage)
5. Good Communication Skills
Skills, Attributes and essential functions:
The call centre agent must possess the following skills, attributes and essential functions:
Energetic, strong work ethic and Excellent organisation skills, 
Strong customer service focus
Self-motivated and goal oriented,
Excellent written/oral communication skills with a genuine concern for the customer, 
Ability to work quickly to meet targets, 
Willingness/proactive to learn and improve in all aspects of the position, 
Strong desire in sales and successful negotiating skills.
Demonstrates flexibility and adaptability
Passion to work in a team environment
Flexible in working Night shifts
Candidates should be flexible in working US shift 
Rotational week off on week days(Not on weekends) 
Salary + Weekly and Monthly incentives 
Benefits of this position
Attractive Salary
Opportunity for ongoing work
Opportunity for career growth
Incentives, competition, prizes

Iyanar Infotech is an IT and digital marketing company that uniquely offers technical support, Web Development and SEO all under one roof. It is a popular belief that a company that broadly confers digital marketing services is incapable of handling after-sales processes. Iyanar Infotech proves everyone wrong by efficiently proffering end-to-end IT and web-related development and communication solutions, all under one roof.

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