International Technical Support / Voice Process / Sal upto 4lpa

International Technical Support / Voice Process / Sal upto 4lpa

0-5 years
Not Specified

Job Description


Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO MNC's - Technical Support / Customer support (International Voice and Non Voice )
Freshers only Voice openings / Experienced Voice and Non voice openings available
Immediate joiners are preferred
Note : Candidates from Bangalore location only can apply
Contact : HR Pooja @ 9686680264
Email your resumes to : [Confidential Information]
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Sal : upto 4.5lpa
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
JOB Role :
Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.
For more quires Call :
Contact : HR Pooja @ 9686680264
Email your resumes to : [Confidential Information]
Required Candidate profile
One day interview process - Fresher / Experienced can apply
Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3.
* Should be flexible with rotational shift.
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********

About

Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.

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Functions : Customer Service/Call Centre/BPO

Industries : ITES/BPO

Skills/Roles I hire for: Bpo, Fresher, Customer Service, Customer Support, Voice support, Voice Based, International Bpo

level Hiring For: High Level, Top Management

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