International Technical Chat Support / Non voice Process / Sal upto 4lpa

International Technical Chat Support / Non voice Process / Sal upto 4lpa

Company Name Confidential
1-6 years
220000 - 430000 INR

Job Description


Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings for Non Voice process
INTERNATIONAL PROCESS - Sr. TECHNICAL SUPPORT REPRESENTATIVE
Contact HR Pooja @ 9686680264
Email Id: [Confidential Information]
Technical Support : Voice / Semi Voice / Non Voice Process
Technical Trouble Shooting
Hardware and Networking
IT Help Desk
Desktop Support
Technical Chat / Email Support
IT Trouble Shooting
Technical Skills :
Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple
Designation :
Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate
Roles :
Handle technical support questions via our ticketing system.
Help customers set up their website Help transfer customer accounts from other providers.
Help customers with script and software upgrades Help and repair infected and compromised accounts.
Handle server monitoring tickets and repair systems in
event of failures. Help build and configure new servers
Keep track of request and make sure they are implemented as planned
Participate in incident handling concerning technical issues / server issues through chat support
Microsoft environment knowledge
Have some level of technical understanding of the products building up a desktop service
Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
Basic Troubleshooting, Monitoring, Backup
Doing Email configuration-Outlook
Skills Required :
Should be flexible with rotational Shifts
Graduates / PUC / Diploma fresher or Experience can apply
Benefits :
Day / Rotational Shifts
Salary - upto 4.5lpa
Unlimited incentive Structure
No registration Fees(Free placement).
For more quires please
Contact HR Pooja @ 9686680264
Email Id: [Confidential Information]
Documents Required :
Fresher :
10th / 12th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Card ID
Experience :
Previous Companies Offer letter / relieving letter / one month pay slips
10th / 12th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Card ID
*************PLEASE DO REFER YOUR FRIENDS*************

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Skills/Roles I hire for: Bpo, Fresher, Customer Service, Customer Support, Voice support, Voice Based, International Bpo

level Hiring For: High Level, Top Management

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