International BPO - Voice / Semi Voice / Non Voice Process / Customer Support / Technical Support

International BPO - Voice / Semi Voice / Non Voice Process / Customer Support / Technical Support

0-5 years
Not Specified

Job Description


Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO MNC's - Technical Support and Customer Support (International Voice and Non Voice )
Note : Candidates from Bangalore Location can only Apply

Freshers only Voice openings / Experienced Voice and Non voice openings available Immediate joiners are preferred
SHOULD BE FLEXIBLE FOR WORK FROM HOME OR WORK FROM OFFICE.
ONE DAY INTERVIEW PROCESS

HR Spoorthy@9980003861
Email ID : [Confidential Information]

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization.
Shift : Rotational Shifts / UK / US / Day Shift
Sal : upto 4.5lpa.
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
JOB Role :
  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
  • Has technical experience and skills in the areas of problem determination, creativity and analysis.

********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********


Thanks and Regards,
HR Spoorthy  

About

Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.

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Functions : Customer Service/Call Centre/BPO

Industries : ITES/BPO

Skills/Roles I hire for: Bpo, Fresher, Customer Service, Customer Support, Voice support, Voice Based, International Bpo

level Hiring For: High Level, Top Management

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