International BPO - Voice / Email and Chat support/Domestic voice process/Digital Marketing

International BPO - Voice / Email and Chat support/Domestic voice process/Digital Marketing

0-5 years
140000 - 480000 INR

Job Description

Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!

Note : Candidates from Bangalore location only can apply


Freshers only Voice openings  / Experienced Voice and Non voice openings available
Immediate joiners Are preferred

Contact HR Susan - 9900079072
Email ID: [Confidential Information]

HUGE HIRING ! Immediate Joining
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Sal: Fresher 15k to 20k
Experience : Salary upto - 32k
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts
Customer :
Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Hospital Billing / Physician billing
Technical Support :
Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support
JOB Role :
  • Engaged in handling calls of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails / chats regarding technical issues for end-users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
  • Has technical experience and skills in the areas of problem determination, creativity, and analysis.

***PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S****

About

Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.

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Functions : Customer Service/Call Centre/BPO

Industries : ITES/BPO

Skills/Roles I hire for: Bpo, Fresher, Customer Service, Customer Support, Voice support, Voice Based, International Bpo

level Hiring For: High Level, Top Management

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