Manage inbound customer service calls from customers.
Follow process guidelines when handling different topics and queries.
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Contact Person : Chetna
Call / Whatsapp : 9643006738
Undergraduates & Graduates (Any Stream / BE & Btechs Can apply)
Freshers can also apply, call center / bpo exp will be preferred for experienced candidates.
Good phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
Perks and Benefits
+ Allwance (1750) + Incentives (3000) + Free Transport
Industries : ITES/BPO
Skills/Roles I hire for: Customer Service
level Hiring For: Junior Level, Mid Level, High Level