Inbound Customer Service

Inbound Customer Service

Wsne Consulting Private Limited
Delhi Gurgaon / Gurugram
1 - 10 Years
Not Specified

Job Description

Responsibilities

Manage inbound customer service calls from customers.
Follow process guidelines when handling different topics and queries.
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Contact Person : Chetna
Call / Whatsapp : 9643006738

Requirements

Undergraduates & Graduates (Any Stream / BE & Btechs Can apply)
Freshers can also apply, call center / bpo exp will be preferred for experienced candidates.
Good phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
Perks and Benefits
+ Allwance (1750) + Incentives (3000) + Free Transport


For more details call us .

WSNE Consulting pvt

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Industries : ITES/BPO

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