Immediate Job vacancy on fresher Non voice international chat process

Immediate Job vacancy on fresher Non voice international chat process

Nanu India Recruitment Co
Delhi Gurgaon / Gurugram
0 - 2 Years
160000 - 350000 INR

Job Description

Add value by selling products/services for new/existing customers.
Should be able to perform under pressure and cope up with the dynamics of the process.
Should have an aptitude for sales.
Aim to retain customers through excellent service and attention to detail.
Effectively handle complaints at the first point of contact, aiming to solve customer's query, and escalating to a Team Manager when required
Demonstrates personality traits like High Ownership, Flexibility and Resilience, Persuasiveness and Tenacity.
Remain updated with process and product updates, technology applications and utilities.
Utilize various internal and client based tools and applications for customer management and servicing
Achieve and exceed KPIs.
Ability to work in a complex multitasking environment (navigating through multiple on-line systems)
Preferably with knowledge on interpreting monthly bills, American TV and sports entertainment (channels, movies, TV series), latest wireless mobile phones and various internet usage/speed.
Job Location Kochi & Chennai
Education :- Graduates
Please send me your Resume on Whatsapp 8375822891 HR Karan
Role Associate/Senior Associate -(NonTechnical)
Industry Type BPO, Call Centre, ITeS
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Employment Type Full Time, Permanent
Role Category Voice
Education
UG :Any Graduate in Any Specialization

Nanu India is a recruitment and employment agency based in India. Company has been established in 2005.Our team offers high quality services to provide the best outcomes in the recruitment and employment of personnel from a diverse set of business sector.

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