Provizor It services Private Limited
Bengaluru / Bangalore
4 - 9 Years
Not Specified

Job Description


Drive Operational Excellence within teams and support OE Focal. Liaise with the Operational Excellence Team as required.
Raises relevant quality and/ or scope issues that may impact delivery and streamlines decision-making processes where possible.
Must have a clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent
Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client
Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
Must read, understand and analyze client process as per the business rules
Work collaboratively with all internal & Third party stakeholders to achieve Business goals 


At least 3 years of HR Experience
People Relations experience a plus
Workday Experience a plus
HR Domain certification would be a plus
Strong MS Office and Excel skills
Proficient with Operational Excellence Practices
Should have prior People Mgmt experience ( Minimum 2-3 years)

Interested candidates can contact 
Kavitha 8050114545

Leaders in IT & ITeS recruitment for Fresher's, Middle & Senior Management....since 2005. Has built a strong team of 25 employees focused on Recruitment Industry working with leading companies to fulfill their requirements. Provizor's vision is to provide an opportunity for every individual to make a career and works towards providing visor people to the corporate world. Provizor is one of the leading recruiting company in Bangalore with 2 branch in which is located on both sides of Forum Mall on Hosur road, Koramangala in Bangalore
Vision - To uphold integrity and ethics while being No1 in the industry.

Carving careers for candidates with in depth info on their job profile.

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Functions : Customer Service/Call Centre/BPO, Human Resources

Industries : ITES/BPO

Skills/Roles I hire for: Customer support, Technical Support, Customer Care, Tech Support, Finance, Banking

level Hiring For: Junior Level, Mid Level, High Level

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