HR Associate, Shared Services

HR Associate, Shared Services

FactSet Philippines Inc
0-1 years
Not Specified

Job Description

Job Description (HR Associate, HR Shared Services)
The HR Shared Services Associate will be responsible for providing day-to-day support to all employees, administering, and executing core operational processes and resolving inquiries in a timely fashion with an eye on meeting / exceeding SLA requirements.
  • Responsible for delivering HR customer service to employees, managers, and other customers.
  • First point of contact for employees, answering queries on policy, procedure and redirects non-HR queries as required. Investigates simple and complex queries to develop problem resolution.
  • Executes simple and complex transactions on behalf of the employee
  • Support internal HR Shared Service Centre operational and service management reporting
  • Identify areas of process improvement and make recommendations to scale and simplify

Required Skills:
  • 0 -1 year of experience working in an HR Shared Services environment
  • Must have completed graduation in any discipline.
  • Familiarity with HR Processes
  • Knowledge of HR systems
  • Excellent communication skills - both written and oral
  • Demonstrate a high degree of customer service and relationship-building abilities.
  • Excellent Interpersonal Skills such as the ability to adapt, problem-solving, taking ownership and be a team player.
  • Strong organizational skills
  • Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
  • Ability to analyze data and see a trend/pattern
  • Should be flexible to work in rotational shift

Highly Desired:
  • Workday experience
  • BBA, MBA or any other relevant degree in Human Resources
  • At Least 1 year of experience working in an HR Shared Services environment

Job Details

Employment Types:




FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions. Join a team of highly motivated, talented individuals who are empowered to find answers through creative technology. Spread the news! We understand the importance of connections, which is why we have launched an external referral pilot program in the United States. If you are a partner, customer, or vendor you are now able to refer top talent for a monetary reward. Please note some exclusions may apply* Return to Full Posting List

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