6-8 years
Not Specified

Job Description


Job Description

The Technical Specialist in UNIX/Linux to take responsibility for ensuring availability of the client’s UNIX/Linux infrastructure through pro-active and reactive tasks, troubleshooting and administration. The individual will support client’s Unix/Linux Infrastructure the globe remotely and provide timely & Level 3 technical operations day to day support.

Main Duties
  • Administer, maintain and day to day support of Client’s Unix/Linux systems (HP-UX/RHEL)
  • Resolve major incidents and technical escalations within agreed SLAs and quality.
  • Problem Management: Perform root cause analysis for problems and major incidents, provide workarounds to ensure business continuity and prepare RCA reports.
  • Change Management: Prepare Implementation plan, rollback plan and test plan, risk and impact analysis for critical or complex changes. Review the change plan and documentation prepared by level 2 engineers or peers. Participate in CAB meetings as needed and assist change manager in techno-operations decision process
  • Availability Management: Analyze availability trends and provide recommendations for improvement and implement or oversee implementation of the recommendations.
  • Capacity Management: Analysis of capacity usage reports and provide recommendations to customer on capacity requirements.
  • Server Build & Decommission: Install hardware and software, maintain appropriate service levels, performance tuning and firmware upgrades across multiple hardware platforms.
  • Software & OS upgrades: Perform system software upgrades including planning / scheduling, testing, coordination, and maintaining integrity of operating system environment.
  • OS hardening & Security: Harden operating system parameters in line with client / Dimension Data security policy, standards or best practices. Analyze vulnerability reports and provide/implement remediations.
  • On-Call support: Respond to outages both during normal business hours and after-hours on a need basis.
  • Documentation, knowledge sharing and training of L1/L2 team members.
  • Communicating and Coordinating with outside vendors, end users, other department team members, and service providers to resolve issues.
  • Participation in Service / Continuous Improvement Programs (SIPs / CIPs)
  • Oversee tasks executed by junior members and stand in for them as needed.


  • Graduation in Engineering


  • 6 – 8 years work experience relevant to stream
  • Should be expert in HP-UX
  • Should be good in Linux
  • Experience in cluster(MCSG Cluster / Redhat Cluster optional)Exposure to Ansible and Python is preferable
  • Exposure to HP Blade Servers & Itanium is preferable
  • VMware understanding and exposure,
  • Scripting experience (Shell, Perl, etc.)
  • Highly preferred: knowledge of Virtualization technologies like HP VMs, containers, VMware, etc.
  • Excellent communication skills – verbal and written
  • Willingness to work in shifts and provide on call support in a 24x7 environment
  • Ability to prioritize tasks and work under pressure
  • International Client experience is required
  • Relevant certifications a must (such as RHCP/Advanced level)
  • Team player and basic leadership skills
  • Ethical and hard working

Job Details


DXC Technology India

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