Hotel Management .Air lines

Hotel Management .Air lines

Company Name Confidential
Bengaluru / Bangalore Hyderabad / Secunderabad
0 - 5 Years
250000 - 420000 INR

Job Description

Hotel Management Hotel IndustryExp: 2-4Location: DelhiJob Description Implements world class service strategies. Interacts with guests to troubleshoot on complaints. Ensures rendering of high quality services, resulting in customer delight.Assists the Unit Manager in developing and implementing strategic plans, marketing plans, budgets, ensure optimum customer satisfaction, profitability on an ongoing basis. Ensures smooth reordering of material and checking the material standard to ensure it is in accordance to the Company standards.Maintains Cost of Goods sold as per the budgets defined, and control and minimize wastage/pilferage in routine processes. Ensures that all concerns during respective shifts are addressed and also communicated to the Unit Manager in detail. Upkeeps of the property and ensures that general preventive maintenance is as per the schedules defined. Ensures that all SOPs are adhered to and the Unit is not deviating from them at any stage.Mentors the associates to achieve high performance and low attrition. Ensures performance review for all the associates and provide quantitative feedback. Manages and develops Associates. Develops an understanding of the local market, including customer expectations. Actively participates in promoting the Unit through LAM plans. Advertises and promotes film schedules.Key Points Excellent Communication Skills,P&L,Budgeting,Inventory Management,Team Handling

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