Hiring - Technical Support International Voice / Non Voice Sal 4LPA

Hiring - Technical Support International Voice / Non Voice Sal 4LPA

Bengaluru / Bangalore
0 - 4 Years
200000 - 375000 INR

Job Description


Dear Candidate's,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO Multinational Companies for Technical Support Associate / Service Desk / IT Help Desk
B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Diploma Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd
Technical Support : Voice / Semi Voice / Non Voice Process

  • Technical Trouble Shooting
  • Hardware and Networking
  • IT Help Desk
  • Desktop Support
  • Technical Chat / Email Support
  • IT Trouble Shooting

Technical Skills :
Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac
Designation :
Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate
Roles :
  • Handle technical support questions via our ticketing system.
  • Help customers set up their website Help transfer customer accounts from other providers.
  • Help customers with script and software upgrades Help and repair infected and compromised accounts.
  • Handle server monitoring tickets and repair systems in
  • event of failures. Help build and configure new servers
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning technical issues / server issues through chat support
  • Microsoft environment knowledge
  • Have some level of technical understanding of the products building up a desktop service
  • Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
  • Basic Troubleshooting,Monitoring, Backup
  • Doing Email configuration-Outlook, Zoho and GSuite

Skills Required :
  • Should be flexible with rotational Shifts
  • Graduates / PUC / Diploma fresher or Experience can apply

Benefits :
  • Day / Rotational Shifts
  • Salary - upto 4.5lpa
  • Unlimited incentive Structure
  • No registration Fees(Free placement).

For more please quires Contact :
  • Sukanya
  • Phone - 9036001069
  • Email Id - [HIDDEN TEXT]

Documents Required :
Fresher :
  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Cad ID

Experience :
  • Previous Companies Offer letter / relieving letter / one month pay slips
  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Cad ID

*************PLEASE DO REFER YOUR FRIENDS*************

About

Incorporated in 2006, Black and White Business solutions Pvt Ltd has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements. At Black and White Business Solutions, our sole job is to find individuals who are driven to succeed, and match them with companies that know how to reward success.Considered one of the top recruitment firms in Bangalore. We are the pioneer of organized recruitment services in India. Over the years we have played the role as preferred recruitment partners to multinationals and leading Indian businesses which enabled us to emerge as the leading recruitment brand nationally. We follow 360 degree holistic view of a candidate’s qualification, experience and most important personality traits. We boast on the fact that we and have helped careers of over thousands of professionals through our work. Devoted to both clients and candidates, we power the world of work

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