Hiring For Voice Process Profile

Hiring For Voice Process Profile

2COMS Consulting Private Limited
Bengaluru / Bangalore
1 - 4 Years
125000 - 350000 INR

Job Description


Hello All,
Greetings from 2COMS consulting pvt ltd!!!
Currently Hiring Voice Process Profile In MNC Company
Salary- Max 34k CTC/Month
pf+esic+cab(Both sided cab facility)
Qualification- Any Graduate (NO BE OR BTECH )
Shift - Australian Timing(Should be flexible on Shift timing)
Location- Embassy Tech Village Bangalore
Experiences - 6 months 4yrs experience in International call centre/ Network Operations Voice Associate.
Description :-

  • Process customer requests (orders, provisioning, Post activations, billing)
  • Provision and management of Consumer and Small Business- NBN Orders
  • Validates & Verify customers details provided by Sales from various legacy systems
  • Booking of NBN and Telstra appointments for customers
  • Remediate the fall out as per the Order remediation guide and Panviva work Instructions
  • Escalating the dependencies to the relevant teams for any assistance
  • Ensure compliance adherence and timely completion of milestone
  • Effective communication on order status to Customers/Stakeholders

Note :Candidates shouldbeready to work from office and they should be readyto join on 17th Aug 20
Interview Round
  • Hirevue screening
  • CD
  • Versant(55 and above score will go for Ops Round)
  • Ops

INTERVIEW MODE - ONLINE
Interested candidates can forward their resumes to [HIDDEN TEXT] or Call or Whatsaap on 7008997916 ( IN BETWEEN OFFICE HOURS )
Kindly refer your friends and help them to find a better opportunity
Note:
We do not have any registration charges
No Contract / No Bond.
No Target / No Sales
If you are not comfortable with night shifts please ignore.
You should have your all mark sheet / certificates.
Thanks and Regards
Chandana
HR Recruiter
2Coms Consulting Pvt Ltd

2COMS consulting Private Ltd. started operations in 1999 as a recruitment and staffing solutions company and since then has been successful in placing 5000+ candidates in the top IT and ITES companies.

2COMS has come a long way in a short time span of 6 years, expanding its business from Calcutta to other hubs and increasing its network ever since. At present, 2Coms has offices in Calcutta, Pune, Hyderabad, Siliguri, Guwhati, Jamshedpur and Bhubaneshwar propelled by a team of 60 trained consultants having the right combination of expertise and passion for achieving results making them deliver their best and achieving managerial excellence.

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