Inbound /technical support / Customer Service / customer sales / Up-selling.
Interface with customers via inbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and providing best in industry customer service.
Roles & Responsibilities:-
o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify customer requirements; probe for and confirm understanding of requirements or problem.
o Support customers across Telecommunication, Financial Services & Healthcare vertical.
o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
o Any Graduate fresher OR Under-Graduate / drop out / pursuing are eligible.
o BE/Btech freshers are eligible.
o Excellent verbal and written communication skills.
o Flexible with 24/7 Environment.
o Salary up to 25,000 take home & attractive/ unlimited Incentives amount
o Two-way A/C cabs.
o Medical insurance worth 1 lakhs.
Industries : ITES/BPO
Skills/Roles I hire for: Customer Service
level Hiring For: Junior Level, Mid Level, High Level
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