Hiring For Technical Assistance Center Representative for Corporate Company

Hiring For Technical Assistance Center Representative for Corporate Company

Vibrantzz Management Services
Mumbai Mumbai City Navi Mumbai Thane
2-6 years
Not Specified

Job Description

Job Description and Responsibilities

Technical and functional support for the IB Trader Workstation including connectivity, network testing, java configuration, security protocols by phone, chat and email.
Problem management with focus on wide scale technical issues.
As a member of the technical assistance team, you’ll assist customers with inquiries pertaining to all of our software products and act as a liaison between internal teams and customers to ensure a prompt and effective resolution of bugs and issues.
Qualifications

2 year recent experience in Windows/Mac software and hardware support, connectivity support, Java familiarity.
Networking and general technical knowledge to troubleshoot issues that pertain to our trading client programs.
Personality: Self-confident, open, extroverted, good communication skills, flexible and able to work independently in a team-oriented environment.
Languages: Fluency in English is a must.
Education:

Bachelors in Information Technology (B.Tech, BE or MCA) or equivalent.

Call/Whatsapp your CV on -9769592087

VIBRANTZZ MANAGEMENT SERVICES
Recruitment firm located at MALAD
Recruiting candidates for BPO and Corporates across Mumbai, Navi Mumbai and Thane

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