Hiring For Senior Advisor - Tech Support

Hiring For Senior Advisor - Tech Support

2COMS Consulting Private Limited
Pune
4 - 9 Years
800000 - 1200000 INR

Job Description


GREETINGS FROM 2 COMS CONSULTING!!
We have an excellent opportunity for the position of Senior Advisor - Tech Support for a leading MNC in Pune.
Profile - Senior Advisor - Tech Support
Experience - 3- 6 years
Shift - 24*7 (5 Days)
Notice Period - Immediate/15 to 30 days
Qualification - Graduation
Job Responsibilities :
Inbound and Outbound Technical Customer Support.
1. Identification and troubleshooting of SIP Log analysis, Turn Stun ICE, SFB Hybrid, Enterprise Voice Routing, Media Flow, Direct Routing and Telephony
2. Operating system identification, navigation, configuration and
troubleshooting.
3. Lync (SFB)2010 /2013/2015/2019 identification, navigation, configuration and troubleshooting.
4. Good understanding of SFB hybrid deployment and troubleshooting .
5. Expertise on Microsoft Teams .Migrating users from SFB onprem to Teams .
6. Understanding of Call que and Auto Attendant .
7. Knowledge of log analysis : Ucapi , ETL , SBC , Polycom , CCE .
. Office 365 product/application identification, navigation, configuration
and troubleshooting.
8. Internet, networking, domains, active directory, Teams, etc.
9. Security and Compliance in Office 365 .
Interested candidates can send their CV at [HIDDEN TEXT]
Thanks & Regards,
Sneha Sengupta
HR Recruiter
2COMS Consulting Pvt. Ltd
388 Block G New Alipur Kolkata -
Email:[HIDDEN TEXT]

great opportunity

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