Hiring For kolkata location For US Non-voice Process

Hiring For kolkata location For US Non-voice Process

2COMS Consulting Private Limited
Kolkata
0 - 4 Years
150000 - 250000 INR

Job Description


Greetings from 2COMS Consulting Pvt Ltd
Don't miss the opportunity
Job Title: US Non-voice Process
Exp..0-3Yrs
Salary:- up to 2 LPA(Work From Home Facility)
Work Location: Kolkata
Qualification: 10+2/Graduates/PG(Exp. and Fresher both can apply)
Job Responsibilities:


  1. Maintains customer records by updating account information.

  2. Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

  3. Recommends potential products or services to management by collecting customer information and analyzing customer needs.

  4. Recommends potential products or services to management by collecting customer information and analyzing customer needs.

  5. Prepares product or service reports by collecting and analyzing customer information. *Contributes to team effort by accomplishing related results as needed.

  6. End to End Customer Management and Order management

Selection process
1. Telephonic interview
2. Online assessment - 15 minutes
3. Skype or Zoom final round with operations
4. Immediate joiners
5. WFH means 9 hours of productive contribution with 1 hour break
6. Reports on EOD of your call
7. Laptop / Desktop with stable internet connectivity will be an advantage
You can always refer your friend for this Job. Forward this mail to your friend.
Call/SMS/whatsapp- Amardeep : 8235583448 and Join the TOP MNC's
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Thanks and Regards
Mr Amardeep Kumar
2COMS Consulting PVT LTD.

2Coms Consulting Pvt Ltd.

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