Hiring For International Customer Care Representative For Kolkata.

Hiring For International Customer Care Representative For Kolkata.

2COMS Consulting Private Limited
Noida
0 - 2 Years
100000 - 200000 INR

Job Description



Hiring for International Customer Care Representative for Kolkata.
Process: US Non-voice Process ( Work From Home )
Designation: Customer Care Representative ( Non Voice Process )
Salary: Fresher / Experienced- 10.5 k -15.5 K per month
Job location: Kolkata / Noida
Job Responsibilities:


  • Maintains customer records by updating account information.

  • Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

  • Recommends potential products or services to management by collecting customer information and analysing customer needs.

  • Prepares product or service reports by collecting and analysing customer information.

  • Contributes to team effort by accomplishing related results as needed.

  • End to End Customer Management and Order management

Candidates will be required to be multi-tasker and patient, given the current global scenario when handling customer queries over chat and/or email
All qualified employees will also be reimbursed Rs. 500/- towards maintenance of their desktop/laptop and internet
Since this is a work from operation, location of the candidate is not fixed. However, once the lockdown is over, they would either continue in WFH or have to join Noida / Kolkata office depending on their current location. No relocation allowance will be paid.
INTERESTED CANDIDATES CAN CONTACT
Shivani @ 8329467311
or you can send me your [HIDDEN TEXT]
Thanks & Regards,
Shivani Sanjay Bhoi
2COMS Consulting Pvt Ltd.

hiring PAN India

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