Hiring For Desktop Support (L3) In Bangalore

Hiring For Desktop Support (L3) In Bangalore

2COMS Consulting Private Limited
Bengaluru / Bangalore
2 - 5 Years
200000 - 325000 INR

Job Description

Preferred immediate joiners with min 2 years of exp.
Looking for Male candidates as it 24x7 and have to maintain team balance.
Qualification : Only Graduate
Salary : Negotiable
Location :Bangalore
Job Description :
Proficient on Windows Desktop OS Support - Installation / Repair / Troubleshoot issues (Win 10 platform)
Troubleshooting issues on MAC OS (Apple) and applications installed
Basic knowledge on Citrix products and troubleshooting
Hands on experience in Active Directory to manage users, groups and permissions
Hands on experience on MS Exchange to handle requests related to Distribution Lists management, Security Groups, Mail Box creation and modifications
Troubleshoot and support network (LAN & WiFi) and VPN related issues
Configure, support and troubleshoot email clients on mobile devices and tabs
Support on MS office products
Support issues related to Printer and Skype for Business
Supporting end user requests over Phone call / Chat / Email / Remote Session
Good knowledge on Ticketing tools - ServiceNow
Adherence to SLA timelines
Follow ITIL process model
Good communication skills - Both written and Verbal
Work as a team player
Flexible to work in 24/7 rotational shifts (Weekdays / Weekends)
Interested Candidates Can Call 7676880553 or drop your resume [HIDDEN TEXT]
Thanks & Regards

2Coms Consulting Pvt Ltd.

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