Hiring for desktop support engineer Hindi is mandatory salary 2-3.5 lakhs call Kumar 7848820041

Hiring for desktop support engineer Hindi is mandatory salary 2-3.5 lakhs call Kumar 7848820041

Bengaluru / Bangalore
1 - 4 Years
200000 - 350000 INR

Job Description

Greetings from IGNITES Human Capital Services
We Have Excellent Openings in MNCs International/Domestic BPO for Freshers/experienced(with excellent communication skills in English&Hindi).Those who are Looking for BPO, day/uk/us shift
Minimum 6 months of call taking experience in Technical support (Hardware/Software) or 1 year Field service in PC, Desktop support
Fluency in English & Hindi language.
Knowledge on PC hardware, Windows OS, Wireless and Networking troubleshooting.
Typing speed minimum 25 words per min
Should be fluent in communication skills both spoken & written
Strong problem-solving and client facing skills
RESPONSIBILITIES:-
To provide best in class Technical support to customers over Phone.
Take end to end ownership of customer issues reported.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
Follow standard operating procedures & escalate to internal teams for quicker resolution.
Document solutions in the form of knowledge base, Tech notes and Articles and help build a robust knowledge base which can be referred in the future.
Day Shifts, 10am to 7pm Monday to Saturday.
Bachelors degree / Diploma with minimum 13 years Education. 10th plus Diploma also
Min 6 Months Experience is mandatory Profile Summary

Salary:- 2-3.5 lakhs
Do Carry:-
5 Copies of Resume
1 Passport photograph
Contact :  Kumar 7848820041
Email :  [HIDDEN TEXT]
NOTE:- PLEASE schedule your interviews with the HR's before walk in-in for interviews.

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