Hiring for a domestic voice process in mohali location

Hiring for a domestic voice process in mohali location

Coral Bling Services Private Limited
Mohali Chandigarh
0 - 5 Years
Not Specified

Job Description

· Responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
· Responsible for rendering useful administrative support to other members of the customer care team.
· Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
· Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
· responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
· Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
· customer relationship management, customer complaints, customer service.


· Minimum Graduate with Experience and freshers both can apply, Bank /Insurance VRM and sales experience.
· Excellent spoken and written Communication in English / Hindi are a must.
· Good command over spoken language, good writing skills, pleasing personality, rapport building ability, problem solving abilities, great service attitude, analytical bend of mind, tenacity to handle end to end solutions.

. Typing speed 30 WPM keyboard mandatory.

, Effective written/verbal communication professional vocabulary.

. Extremely good grammatical and sentence formation skill,spelling skills also as well as.

. Its a Blended process for Mohali and Chandigarh location.

. Its a work from office.

. I need immediate joiners in office.


Coral Bling services

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