Hiring Desktop Support Engineer in Bengaluru

Hiring Desktop Support Engineer in Bengaluru

2COMS Consulting Private Limited
Bengaluru / Bangalore
1 - 2 Years
90000 - 150000 INR

Job Description


Hi
Greetings from 2COMS Consulting Pvt Ltd
Huge Vacancy for the role of Desktop Support Engineer
Location: Bengaluru
Eligibility Criteria:
Graduation required
Minimum1 year of experience in Desktop Support (Max upto 3 years)
Maximum2 years gap in career and education can be considered.
Marksheets and all other required documents must be present.
Minimum50% required throughout the educational qualification.
Good communication skills required.
Job role:
First level hardware support - Diagnosing the problem and getting the same resolved through respective vendors, as per the severity level assigned to it.
Support on desktop OS and other proprietary applications and software. (Remotely /On site)
Support for mail client on the End user system & mobile device.
Resolving end user printer configuration problems.
Escalate problems to vendors, follow-up and monitor SLA
Anti-Virus Control on desktops and laptops.
Resource is responsible to troubleshoot the desktop/laptop related problems and escalate to vendor wherever necessary.
Coordinate for all Video conferencing requirements and first level basic support on VC equipment's and managing the end to end VC support.Escalate Hardware issues to vendor and coordinate for closure.
Specialized L1 & L2 support team for handling Mobile devices management (IPad/iPhone/Android) for all the users.
Tools shall be used by Helpdesk Team for Remote Diagnostics (and eventually remote problem resolution) of User PC's
Hardware problem Identification and coordination with hardware vendor needs to be done by FMS
Salary:15370 CTC+PF+ESI
Shift: Day [Mon to Sat 8am to 10pm]
One way cab facility will be provided
Should be able to work on Saturdays as well
Good technical knowledge
Should be comfortable working at client location

Interested candidates can share their photo attached resumes on [HIDDEN TEXT] or can call at 7008997913
Thanks & Regards
Saswati Mishra
HR Recruiter
7008997913

2Coms Consulting Pvt. Ltd.

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