Headquartered in Piscataway, New Jersey, and with further strategic locations across North America, Europe, the Middle East and Asia, ExterNetworks has rapidly expanded its operations and capacity since entering the market in 2001. By following a complete client-centric service approach, we offer highly flexible and entirely customized IT solutions that respond to multiple and varied requirements and help our clients accomplish their business objectives. We take into account key factors, such as budgetary constraints, time pressures, and project-specific requirements to continually adapt to clients’ needs and ever-changing market conditions.
ExterNetworks offers cost-effective, sustainable and highly innovative managed services and solutions that enable clients to increase productivity, reduce costs and streamline their operations. Our wide portfolio of projects ranges from complex e-business and web development initiatives to enterprise-wide custom application development and 24/7 help desk support. We listen attentively to clients and conduct thorough needs analyses to find the right resources that respond uniquely to their requirements.
In an increasingly competitive business environment we are keenly aware of our clients’ need to maximize ROI and increase their profit margins. Our proven service approach adopts an effective and agile business model that allows us to work smarter and leaner than other IT consulting firms, ensuring both reduced costs and improved lead time. Not only do we benefit from 18 locations countrywide, but we also serve clients from offices in the United Kingdom and United Arab Emirates, allowing us to source IT professionals globally from strategic locations across three continents.
The technology professionals we deploy on a contract, contract-to-hire, or full-time basis, include highly talented software developers, experienced project managers, qualified database, networking and internetworking specialists, and dedicated help desk support professionals.
ExterNetworks hires a further 500 skilled employees in our offshore Network Operating Center (NOC) in India. This state-of-the-art facility allows us to effectively harness the resources of talented professionals offshore, while benefiting from world time zones and economic resources. We can respond more efficiently to our clients’ requests thanks to our 24/7 capacity, and enjoy total product development control with unlimited customization possibilities.
By combining seasoned recruiters from our onshore facilities with our dedicated offshore team, our unique delivery model accelerates staff deployment and ensures reduced cost per hire. We can take on any challenge, large or small, and pride ourselves on our continued innovation in providing original and out-of-the-box solutions in a timely and professional manner.
We owe much of our success today to our continued focus on what we do best; offering premium IT consulting, managed network services and talent acquisition. Whether the request is to increase the output of a client’s existing network system, or to implement an entirely new infrastructure from scratch, ExterNetworks has the qualified professionals to complete the job every time.
Functions : IT
Industries : IT/Computers - Software
level Hiring For: Junior Level, Mid Level, High Level, Top Management
"• Single point of contact to the customer/users for all IT related requirements. • Receive calls/incidents, service requests, queries, change requests from users • Log Tickets in the Service Desk Tool on behalf of users calling helpdesk over phone
Job Description Skill required: IT Help desk - Service Desk Non-Voice Support Designation: Management Level - Analyst About Accenture Operations In today's business environment, growth isn't just about building value-it's fundamental to long-term b
Job Description Skill required: IT Help desk - Service Desk Non-Voice Support Designation: Management Level - Associate About Accenture Operations In today's business environment, growth isn't just about building value-it's fundamental to long-term
Qualifications/Requirements: • Bachelor’s degree/Graduate in any stream • 5+ years’ experience of working on a help/service desk Level 1 and higher support
Description and Requirements Job Description Summary .End user support background with experience in client call handling. .Able to manage Support Requests, resolve technical issues. .Identify and accelerate Complex Cases to higher level IT support
Roles and Responsibilities: * Manage Major Outages (P1 and P2 incidents) across globally and coordinate with various technical Support teams on a bridge to restore the services as soon as possible, in order to minimize the impact on the business.
Desired Skills: * Good understanding of IT infrastructure and applications relating to BPO call center environments. * Excellent verbal and written communication skills. * Candidate should be a good team player with willingness to learn and
* Good understanding of IT infrastructure and applications relating to BPO call center environments. * Excellent verbal and written communication skills. * Candidate should be a good team player with willingness to learn and drive to achieve.
Job Description Skill required: IT Help desk - Service Desk Non-Voice Support Designation: Management Level - Senior Analyst About Accenture Operations In today's business environment, growth isn't just about building value-it's fundamental to long
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