Help Desk Executive

Help Desk Executive

Impact HR Services Private Limited
Mumbai City
2 - 5 Years
Not Specified

Job Description

Customer Support Agent‘s Duties and Responsibilities are
• Provide First-Level support when customers or internal stakeholders call in or email
• Escalate complicated Problems to next tier support teams.
• Support tele-marketing initiatives whenever needed
• Prepare weekly business data reports
• Recommend Product Improvements
Attributes we are looking for
• Tech-savvy and a team player
• Patience , good listener with a strong willingness to learn
• Attentiveness and strong communication skills
• Capacity to take criticism and negative feedback

Job Details

Industry:

Other

Function:

IT

Skills:

Leading Company in Mumbai

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