Head - Enterprise Applications, Enterprise Technology Group (1642)

Head - Enterprise Applications, Enterprise Technology Group (1642)

Sony Pictures Networks India
Not Specified
Not Specified

Job Description



JOB DESCRIPTION

Position: Head - Enterprise Applications, Enterprise Technology Group

Purpose: The role is responsible for strategizing and executing delivery plans for providing best-in class IT Application support to improve the efficiency of business processes. Overseeing selection, deployment, operations and maintenance of enterprise applications is the key expectation from the role.
Education: Graduate in Engineering, Master's in business management is preferable.
Key Accountabilities:
. Ensure that Line of Business Applications and Enterprise Applications (SAP stack, integration stack, others) support business goals and meet user requirements
. Ensure that the development, deployment and support of Applications is in line with business strategies, maximising operational effectiveness
. Lead the development of Application Roadmaps for enhancements, by consulting business function leads, system integrators and vendors
. As a Senior Leader, lead the Application Support Teams ensuring that collective and individual objectives of different application teams are aligned to business outcomes also ensuring that skill and resource levels are maintained as appropriate
. Ensure that the process for selection, deployment, upgrading and maintaining Line of Business and Enterprise software is subject to appropriate and relevant governance
Experience: 20+ years of experience in broadcasting or media industry is desired. Experience in telecom or technology service providers will also be considered.
Location: Mumbai
Reporting Manager: Chief Information Officer
Business/ Function: Enterprise Technology Group
Key Responsibilities:
OVERALL
. Provide subject matter expertise on the use of Line of Business and Enterprise Applications
. Handle Change Management, Business Operations support and regulatory compliance for in-portfolio applications
. Work with Enterprise Architecture resources to ensure enhancements are aligned with target state
. Communicate clearly with business users at all levels
. Perform analysis of operating metrics for applications and identify improvement areas
. Prepare budget estimates for in-portfolio applications and review the same with the Governance team. Provide monthly forecasts and explanation of variances.
. Responsible for undertaking other duties as reasonably required from time to time.
PLANNING & EXECUTION
. Liaison with key business users and internal customers to understand their requirements for the year
. Analyze the usage, performance, and capacity management of existing applications and identify avenues to aid the larger management goals
. Review the compliance requirements with respect to IT and take appropriate actions to ensure conformance with all organizational norms
. Track advancement/ changes in IT technology both within and outside industry, analyze its utility for the organization and draft action plans in case it can aid the organization in achieving its objectives
DRIVING IMPROVEMENTS
. Identify opportunities for improvements and enhancements in the existing applications basis end user inputs and analysis of new requirements (if any)
. Supervise the requirement gathering, conceptualization, design, testing, and implementation of the proposed solutions to achieve high customer satisfaction, and ensure compliance to organization IT security requirements
. Ensure smooth integration of enhancements with the existing systems
. Oversee day to day incident management and bug fix resolutions, and ensure user Service Level Agreements (SLA) are met
. Review SLA adherence, user satisfaction, and compliance periodically and take regular feedbacks from end users to ensure high customer satisfaction
. Communicate with IT infrastructure and security team to ensure necessary changes are done for integration of new application solution or enhancement
VENDOR MANAGEMENT
. Identify relevant vendors to service organization's applications requirements
. Invite quotes from vendors evaluate their solutions, conduct proof of concept and user demos wherever required, and finalize the most suitable vendor
. Review contract agreements with vendors in coordination with Legal, Commercial and Finance teams
. Track servicing of the organization's requirements by the vendor through efficient project management and escalate in case of any issues
. Oversee user acceptance testing, adherence of the final solution to organization security requirements, and its implementation to ensure high user satisfaction
. Monitor the payments made to vendors and ensure timely payment of dues
MANAGING TEAM PERFORMANCE
. Track team performance at an overall and individual level and provide support/ guidance wherever required to ensure achievement of yearly plans
. Manage effective resource allocation, enhance the capability quotient of team members and drive higher team engagement through appropriate HR interventions
Critical Competencies:
Technical Competencies:
  • Thorough business knowledge of broadcast/media industry
  • Awareness of new platforms in the enterprise space
  • Knowledge of trending technology on SMAC
  • Integration tools and methodologies
  • Application roadmap design
  • Knowledge of Information security and IT Act and related compliance
  • Knowledge of database management
  • Knowledge of hardware and operating systems
  • Analytical skills and financial acumen
  • Project management and governance

Behavioral/ Other Competencies:
  • Planning
  • Stakeholder Management and Customer Centricity
  • Strong Communication and Influencing Skills
  • People Management

Why join us
Sony Pictures Networks is home to some of India's leading entertainment channels such asSET, SAB, MAX, PAL, PIX, Sony BBC Earth, Yay!, Sony Marathi, Sony SIX, Sony TEN, Sony TEN1, SONY Ten2, SONY TEN3, SONY TEN4, to name a few!
Our foray into the OTT space with one of the most promising streaming platforms, Sony LIV brings us one step closer to being a progressive digitally-led content powerhouse.
Our independent production venture- Studio Next has already made its mark with original content and IPs for TV and Digital Media.
But our quest to Go Beyond doesn't end there. Neither does our search to find people who can take us there.
We focus on creating an inclusive and equitable workplace where we celebrate diversity with our Bring Your Own Self Philosophy and are recognised as a Great Place to Work.
- Great Place to Work - Ranked as one of the Great Places to Work for since 5 years
- Included in the Hall of Fame as a part of the Working Mother & Avtar Best Companies for Women in India study- Ranked amongst 100 Best Companies for Women In India
- ET Human Capital Awards 2021- Winner across multiple categories
- Brandon Hall Group HCM Excellence Award - Outstanding Learning Practices.
The biggest award of course is the thrill our employees feel when they can Tell Stories Beyond the Ordinary!
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