Ground Staff\Airline Ticket

Ground Staff\Airline Ticket

Synergies HR Services
Bengaluru / Bangalore Hyderabad / Secunderabad
0 - 2 Years
Not Specified

Job Description

Definition and Nature of the Work
Airline ticket agents sell tickets at airports or downtown ticket offices. They also assign seats for passengers and rebook passengers who miss their flights. They often answer questions about airline schedules, fares, hotels, and taxisTicket agents generally must be high school graduates. Some college education is preferred. Previous experience dealing with the public is useful.
Most airlines provide some form of training program; in many cases it consists of a week of classroom instruction followed by a week of on-the-job training with an experienced ticket agent. Beginners usually start by tagging the luggage of ticketed passengers. They then gain experience reserving seats on flights, filling out ticket forms, and handling assignments at the gate.

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