General Manager

General Manager

Company Name Confidential
Rudrapur
7 - 10 Years
360000 - 560000 INR

Job Description

HOTEL SOBTI CONTINENTAL
GM DUTIES AND RESPONSIBILITIES:
Oversee the operations functions of the hotel, as per the Organizational chart.
Hold regular briefings and meetings with all head of departments.
Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
Lead all key property issues including capital projects, customer service and refurbishment.
Handling complaints, and oversee the service recovery procedures.
Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
Ensure all decisions are made in the best interest of the hotels and management.
Deliver hotel budget goals and set other short and long term strategic goals for the property.
Developing improvement actions, carry out costs savings.

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