Front Office Executive

Front Office Executive

Connecting 2 Work
Thiruvananthapuram / Trivandrum
0 - 1 Years
120000 - 140000 INR

Job Description

Job brief
We are looking for a Front office Executive to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services.
As a Front office Executive, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.
Responsibilities
Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
Train, supervise and support office staff, including receptionists, security guards and call center agents
Schedule shifts
Ensure timely and accurate customer service
Handle complaints and specific customers requests
Troubleshoot emergencies
Monitor stock and order office supplies
Ensure proper mail distribution
Prepare and monitor office budget
Keep updated records of office expenses and costs
Ensure company’s policies and security requirements are met
Requirements
Proven work experience as a Front office executive
Hands on experience with office machines (e.g. fax machines and printers)
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Proficiency in English (oral and written)
Solid knowledge of MS Office, particularly Excel and Word
Excellent communication and people skills
Good organizational and multitasking abilities
Problem-solving skills
High School diploma; additional certification is a plus

Job Details

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Connecting2Work – HR Solutions is the No#1 HR Consulting Firm in Kerala. We strive to evolve into an integrated human resources services company, with a commitment to provide people, and people-related services to enhance the net worth of an organization’s human capital. Connecting2Work-HR Solutions offer HR Recruitment Outsourcing, Staffing, Placement and Training solutions for corporates and individuals in Kerala. We focus specifically in Kerala, with an objective to deliver the best candidates to meet the employer requirements.
www.connecting2work.com | 0471 4011026

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