Front Office Assistant

Front Office Assistant

GKV Hotels Private Limited
1 - 5 Years
Not Specified

Job Description

Customer Responsibilities:

1. To Create Loyal and Satisfied Customer.
2. To Increase Guest Satisfaction
3. To increase guest memorable experiences 
4. To Take Guest Feedback personally and update in system.

Operation Responsibilities:
1. To Fill Front Office Operational Forms and Report on Time.
2. To Perform Checkin and Checkout timely
3. To Check Arrival and update rooming as per Manager Report.
4. To Check reservations and Update in the PMS.
5. To Handle Phone at Reception and handle and respond Customer queries.
6. To maintain work place hygiene 

Growth and Development Responsibilities:
1. To perform all operational Task and reports on time.
2. To attend Training and Complete certification to improve efficiency and quality. 

Hotel The Raj Palace ( Unit Of GKV Hotels Pvt. Ltd.)
Acknowledged as The world's best heritage hotel the 'Raj Palace is a Grand heritage hotel and the member of Small Luxury Hotels of the world. We were voted as the World's Leading heritage hotel' by The World Travel awards 2007.

About Recruiter




Active jobs

Functions : Hotels/restaurants

Industries : Hotels/Restaurant

Skills/Roles I hire for: Hotels, Travels, Tourism, resorts, Guest Relations, holidays, Airlines, Front Desk

level Hiring For: Junior Level, Mid Level

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