FRESHERS Technical Support ASSOCIATE (SOFTWARE SUPPORT)

FRESHERS Technical Support ASSOCIATE (SOFTWARE SUPPORT)

STT Solution
Delhi Gurgaon / Gurugram
0-1 years
540000 - 670000 INR

Job Description

Roles and Responsibilities
Job Role:
- Installation and configuration of Graphics Softwares
- Excellent problem solving and trouble shooting skills
- Exposure working for an IT companies under remote service desk/technical support
- Provide support to customers via phone, email and/or remote access
- Diagnose and troubleshoot software problems and help customers install applications and programs.
- Use email and chat applications to give clients quick answers to simple IT issues.
- Documents cases, recommendations, and resolutions clearly in the CRM system, takes ownership of hot and/or more political cases escalated from less senior engineers
Post: Technical Support Associate (Software)
Support for the services:
- Software Support (Graphics Software)
Shift Timings: Rotational
Weekly Working Days: 5 Days
Off Days: Rotational
Incentives: Based on Performance
- Both Side Cab serivce
- Free Meals
SALARY -35K-45K +INCENTIVES
INTERESTED CAN CALL OR WHTSAP
HR HARSH- 7827212413

About STT Solution

HS IT SUPPORT PVT LTD IS A LEADING FIRM IN IT HARDWARE AND SOFTWARE SUPPORT.

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