Filed Application Engineer

Filed Application Engineer

E Con Systems India Private Limited
Chennai US
4-8 years
Not Specified

Job Description


Field Application Engineer
Location – NJ Area
Role: Full Time
e-con Systems is a product company focused on OEM products with the sole motive to help customers to speed up the time to market. Founded in 2003, e-con Systems has been a pioneer in the OEM Cameras and Computer on module products. Camera modules include standalone MIPI camera modules and USB cameras. e-con Systems notable contribution has been in the launch of the World's first UVC Compatible USB 3.0 camera. e-con Systems was also the world's first standalone Stereo camera supplier. System on modules include processors from NVIDIA, NXP(Freescale) and Texas Instruments. These Computer on modules have support for Android and Linux.
e-con Systems has close partnerships with Cypress Semiconductor, NVIDIA, Xilinx, Sony, Omnivision, ONSemi/Aptina and Texas Instruments. e-con Systems ships globally to 83 countries in the world including United States, Germany, Belgium, France, UK, Sweden, Netherlands, Canada, Denmark, Finland, Norway, Australia, Japan, South Korea, Singapore etc.
Job Description
Field Application Engineering team shall be the interface between the customer and the product development team. You will be responsible for driving the integration of e-con camera products into the customers’ applications, supporting them from the proof of concept stage all the way to production.

Your Key interfaces shall be
• Customers across NJ, NY, PA and New England area.
• Product Management team
• Product Marketing Manager
• Head of Solutions team – East and Central USA
You shall be reporting to the Head of Solutions team – East and Central USA.

Roles and Responsibilities

• Work closely with the Sales Development Representative for the region to qualify new customers and identify the technical requirements.
• Capture the customers requirement, construct detailed and accurate overview of the solution required, guide them with selecting the right e-con product for their use case.
• Provide on-site demos and proof of concepts to showcase the camera functionality for their use case.
• Once the customer procures the samples, work closely with the customer to get him through the trial phase and to the prototype development phase.
• Meet with customers regularly to address any concerns or troubleshooting any problems. Coordinate with e-con Support to also ensure remote troubleshooting in emergency cases.
• Take ownership of customer support cases and follow them through to resolution.
• Work closely with the product management team and AE team at e-con Systems to resolve any customer queries. Escalate problem as and when required to ensure customer success.
• Good to have hands-on experience on Yocto, L4T, V4L2, Microsoft Media Foundation, Gstreamer, QT and OpenCV. to get a better understand of the customer problem.
• Identify cases where there is a need for e-con camera to be customized (hardware, firmware or software) to fit the use and work with product management team to arrive a solution plan. Work with the customer to get the sign-off of the solution plan.
• Interact with the head – solution team for East and Central to discuss on the new product requirements as well as new markets or technologies that can be addressed by e-con R&D.
• Attend tradeshows and conferences in the region. Also, prepare list of tradeshows where e-con needs to have booth setup for the year. This shall be taken in marketing planning.
• Contribute to technical marketing projects such as application notes, webinars, training material, etc.
• Travel as needed for all of the above
• Follow all company guidelines related to processes, record-keeping and other.

Desired Profile:
• Bachelor’s degree or equivalent in Engineering (Electrical Engineering or Computer Science preferred)
• Direct Experience with Application Engineering role or Field Application Engineering role in the embedded product space.
• Familiarity with Business-to-Business sales processes and concepts.
• Experience in using Windows and Linux operating systems (MacOS is a plus). Experience with Yocto framework, bootloader (u boot), Device tree, kernel and rootfs(Ubuntu) is a plus.
• Experience and strong willingness to troubleshoot general PC software and hardware issues.
• Experience working on USB, Ethernet cameras and ARM platforms.
• Knowledge or familiarity with writing & debugging C++ code (C,C#,OpenCV, Python also acceptable).
• Experience with embedded systems and/or industrial automation/robotics is a plus
• Strong understanding of electronics concepts and familiarity with circuit analysis & components.
• Experience or education in one or more of the following fields is preferred: industrial cameras, OEM cameras, machine vision cameras.
• Familiarity with ARM platforms such as NXP, Nvidia, Qualcomm is a plus.
• Strong analytical ability to understand a problem and conceptualize possible solutions
• Strong ability to communicate complex technical topics to non-technical personnel.
• Strong ability to react quickly and independently to urgent customer needs.
• Strong willingness to learn new technologies and grow your skillset.
• Strong oral and written communication skills.
• Working knowledge of industry-standard CRM tools.
• Whole to Be a team-player and contribute to the success of e-con Systems .
• Be aware of factors that may influence technical decisions (cost, resourcing, timing, etc.)

e-con Systems is a product company focused on OEM products with the sole motive to help customers to
speed up the time to market. Founded in 2003, e-con Systems has been a pioneer in the OEM Cameras and
Computer on module products. Camera modules include standalone MIPI camera modules and USB
cameras. e-con Systems notable contribution has been in the launch of the World's first UVC Compatible
USB 3.0 camera. e-con Systems was also the world's first standalone Stereo camera supplier. System on
modules include processors from NVIDIA, NXP(Freescale) and Texas Instruments. These Computer on
modules have support for Android and Linux.
e-con Systems has close partnerships with Cypress Semiconductor, NVIDIA, Xilinx, Sony, Omnivision,
ONSemi/Aptina and Texas Instruments. e-con Systems ships globally to 83 countries in the world including
United States, Germany, Belgium, France, UK, Sweden, Netherlands, Canada, Denmark, Finland, Norway,
Australia, Japan, South Korea, Singapore etc.
To know more about us : www.e-consystems.com

About Recruiter

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Functions : Engineering - Electronics/Communication

Industries : Semiconductor

Skills/Roles I hire for: It Product Sales, Firmware Engineer, Linux Device Driver, USB Platform, Hardware Design&Development

level Hiring For: Mid Level, High Level, Top Management

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