Field Networking Engineer

Field Networking Engineer

Rion IT Services
Chennai
1 - 5 Years
Not Specified

Job Description

Greetings from Rion IT Services !

We have Urgent Requirements with a leading Telecom Industry for a Network Engineer (Field Engnieer) position at Chennai location. Please find the Job Description below.

Network Engineer (Field Engnieer):

Open position – 20
• Minimum 1 – max 4 yrs exp in relevant field.
• Weekly 1 rotational week off
• CTC – 2.2 lakh to 3.5 lakh (Best in the industry depends on the number of experience and last withdrawn salary).
• Qualification – Diploma (EEE, ECE, CSE and IT)
• Language preferred – English and Tamil
• Immediate joiner / Max 15 days’ notice period are preferred.
• Male candidates preferred.
Purpose of the Role
Responsible for 100% customer Service and maintenance of network element on field in the designated area
Role Description
1. Assume overall responsibility for ensuring 99.99% Customer Uptime
2. Ensure that BONU’s and BONT’s (Switches) in the network are maintained as per norms
3. Ensure support for timely connectivity for all the cross functional teams
4. Maintain the network database and submit the required report to the reporting manager on regular intervals
5. Attend customer complaints on field and give quality resolution within the TAT
6. Provide timely resolution of technical complaints through analysis/ trouble shooting
7. Monitor NMS through SMS/ mails and take appropriate action based on the events
8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required
9. Avoid Churn of customers through better service within the SLA or Commitment
10. Responsible for process adherence
11. Provide structured feedback to management to provide permanent solutions to improve service level
Key Result Areas
This position plays a critical role in driving operational efficiency through management of material and time consumption, quality adherence and brining in areas of improvement for process betterment in the organization
Recruitment Specifications
Education
1. Graduate/Diploma holder in any discipline
2. Hardware & Networking, MCSE and CCNA preferred
Work Experience
1. 0.6 - 5 years of work experience
2. Hands on experience in Trouble shooting of Networking and Hardware
Please Note:-
1. The candidate should understand the job description and should be willing to apply for the position
2. They should not have attended interview with us in the past 6 months
3. Please schedule the interview with the candidates and share the tracker to us as early as possible
4. Bike is compulsory for Network Engineer position.
5. Petrol allowance will be Rs.120/- for every working day and Mobile allowance will be Rs. 300 per month (CUG sim will be provided)
6. 6 days working and Week Off will be on a weekday. Saturday & Sunday they have to work Compulsorily.
7. Work Timing – 9.30 AM to 6.30 PM (They will be required to extend on most of the days – Based on customer complaint)
Salary for Network Engineers: decent hike from current CTC
Apply for this Job or Send in your Resumes to [HIDDEN TEXT] with the subject Network Engineer (Field Engnieer):
or simply call us and Schedule your interviews.
Regards,
Sundari
Rion IT Services
Contact : 7305342599
Email: [HIDDEN TEXT]
Website: www.rionitservices.com

Rion IT Services is an end to end HR Solutions in recruitment, Placement Consultancy training, career management, employee evaluation and career counselling and has 4 years of existence in the field.

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