Field Engineer - Desktop / IT Support

Field Engineer - Desktop / IT Support

Fidelis Corporate Solutions Private Limited
Chennai Kolkata
0 - 5 Years
180000 - 290000 INR

Job Description

Oversee and update assigned support service requests.
Handle daily support activities on desktop/ laptop support.
Setup desktop computers and peripherals and test network connections.
Install and test desktop software applications and internet browsers.
Test computers to ensure proper functioning of computer systems.
Train end users on usage of computer hardware and software.
Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.
Adhere to policies as per corporate manuals and directives.
Extend computer support for systems’ software and hardware.
Setup computers and install software for various applications and programs.
Interact with staff on desktop problems and their resolution.
Network and connect computers within organization to better communication.
Maintain computer peripheral devices like printers and resolve associated problems.

American multinational B2B corporation that specializes in delivering end-to-end, information technology services and digital transformative solutions for large and mid-scale global organizations. Headquartered in Virginia, USA it is the world's leading independent, end-to-end IT services and solutions company. More than 1,30,000 employees as on 2018 worldwide and with Revenue of 2,455 crores USD as on 2018.

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