Executive / Sr Executive Email & Chat Process

Executive / Sr Executive Email & Chat Process

Hexaware Technologies Limited
0-2 years
Not Specified

Job Description

Email & Chat Process

Job Location : Chennai

Experience : 0Yrs to 2yrs

Designation: Executive / Sr Executive

Mandatory: HSC from any stream
 
Desirable:  Graduate from any stream

Salary Range

Fresher’s : 12K take home
Experience : 15 K Take home

Experience

  • Desired experience in E- Commerce industry Domestic ‘Premium Segment’ Call Center
  • Technical Competencies: (Job related)
  • Typing speed and Accuracy: 35 WPM with >=85% accuracy

Soft Skills: (Job related)
  • Excellent verbal and written communication in English
  • Good reading and comprehension skills and attention to detail
  • Logical and reasoning abilities to take right decisions to solve customer problems.
  • Result oriented who can drive towards stringent targets.
  • Basic knowledge on Customer Service.
  • Ready to work in rotational shifts.
 
 

Hexaware BPS is the wholly owned BPO subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC for four years in a row. Hexaware BPS leverages on a strong technology legacy from its parent organization.
Our core expertise areas include Human Resources Outsourcing (HRO), Healthcare, Finance & Accounting Outsourcing (FAO), and Knowledge Services. In these areas we service our customers in North America, Europe and Asia by providing them front and back office solutions through Transaction Processing, Documents Management, Voice Processes, Transition Management, and Consulting services on Shared Service Center set-up and business case development.

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