Executive - IT

Executive - IT

2COMS Consulting Private Limited
Hyderabad / Secunderabad
3 - 8 Years
300000 - 800000 INR

Job Description

The duties and responsibilities of Executive - IT following :
Responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance and usage of assigned products.
Diagnosis and resolving of hardware problems and troubleshooting
Installation and configuration of the systems through various operating systems such as
Windows Xp, Windows 7, Windows 8. Windows server2008 R2,& 2012,R2
Investigating ,diagnosing and resolving all network problems and maintaining LAN through the entire organization
Installation of SQL database software of SQL server 2008 R2 standard and SQL Server 2014 R2 standard
Configuring the SQL server database and taking the backups daily and monthly.
Verify warranty entitlement and determines appropriate action
Creating user accounts, Configuring user profiles, Managing accounts in Active Directory
Applies diagnostic techniques to identify problems ,investing causes and recommend solutions to correct failures
Configuring of Microsoft outlook 2007, 2010, 2013.
Answer incoming call from customers to take orders, answer inquiries and questions ,handle complaints, troubleshoot problems and provide information
Provide user support and customer service on company supported computer applications and platforms.
Changing the passwords and secret codes as per instruction given by high level
Installation of printers for all users and solving problems related to printers and taking the counter reports.
Answer all the inbound calls and solve the technical issues and recommend solutions to correct failures
Efficient in connecting Web Ex, GOTO meeting and Video Conference calls.
Creation and Management of Domain and user accounts as well as assign access right and permission to use internet facility.
Provided the remote support & net meeting support using following software Team Viewer, VNC Server, Ammyy Remote software, Remote Desktop.
Installation of Antivirus, Patches & Updates from Back end side & fronted both.
Experience : 3-4 yrs
Industry : At least 2 yrs in pharma, should have knowledge in open labs/empower software (Quality control or Analytical R&D)
CTC - upto 3lac

2COMS Group was established in 1993 and has been serving as a Complete Human Supply Chain Management Group for over 27 Years now. Currently there are 25+ Operation centers of

2COMS Group pan India with 550+ Employees and 3500 + Associate. As an equal opportunity organization about 60% of the employee workforce consists of women employees. 2COMS Group also has 6 National Awards and 60+ Corporate awards/Recognitions under the kitty.

2COMS Group broadly functions on the following verticals :
  • Recruitment and Apprenticeship
  • Staffing
  • Skill Development
  • Social Entrepreneurship and CSR

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