Email Support - Web hosting - Technical Chat

Email Support - Web hosting - Technical Chat

Bengaluru / Bangalore
1 - 3 Years
200000 - 300000 INR

Job Description

Roles and Responsibilities:

• Comprehend and process all email and chat correspondences from customers in a timely manner
• Provide successful research resolution to all customer by replying in a prompt and professional manner via email and  chat
• Complete all customer care follow-ups in a timely fashion
• Maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to teamwork and exemplary customer service
• Provide alternatives & Superior customer experience on emails and chat
• Ability to take quick decisions and respond to customer inquiries in an appropriate manner
• Be nimble and flexible to serve in multi-channel environment as per business requirement Quick navigation ability, Web say & basic troubleshooting knowledge
• Knowledge of MS word and MS Excel 

 
Job Requirements:
• Email / Chat support experience*
• Good communication skills*
• 5 days working*
• 2 days off*
• Rotational Shift*
• Should be flexible for night shift*
• Incentives based on performance*
• Medical benefits/ ESI/ PF* 

Interested candidates can contact the below mentioned number for further details -

Nikhil: 7259027290

About

Inspiration Manpower Consultancy, one of the fast growing end-to-end Recruitment & Staffing Solutions Consultants in India, was established in the year 2008, Inspiration Manpower provides a comprehensive, end-to-end recruitment solution, that covers every need of the customer, throughout the recruitment cycle.

Our team of experts, with over a decade of experience, bring the best practices & methodologies in the industry. This helps us deliver the optimal solutions for even the most complex challenges to our global customers across industries. Inspiration Manpower leverages technological advance to bring speed, agility and cost efficiency to the whole gamut of processes.

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level Hiring For: Junior Level, Mid Level

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