E-Commerce Voice Process

E-Commerce Voice Process

2COMS Consulting Private Limited
0-3 years
Not Specified

Job Description

Looking for fresher and experience candidate in renowned Bpo Client for E-commerce process


About Client

Our client is a an American business services company specializing in customer engagement and business performance


Job Title: Process Associate -Voice Process


6 months contractual


Job Description:

  • Master the art of the possible. ...
  • Know your customers at a granular level. ...
  • Link your company's customer strategy to its overall identity. ...
  • Target customers with whom you have the right to win. ...
  • Treat your customers as assets that will grow in value. ...
  • Leverage your ecosystem.

Requirements

  • Good Communication skills
  • Take calls Over Phone which involves working in different time zones
  • Take calls from Global clients and initiate the right response to them, positively and professionally.
  • Flexible to work in shifts.
  • Excellent English - both verbal and written communication skills
  • Knowledge of customer service principles and practices
  • Good technical knowledge

Shift: 6 days Rotational shift

Work Location: Chandigarh

Week Off: 1 Day Rotational week off


  • Qualification: Under Graduate/ Graduate/ Post Graduate.
  • System will be provided by Company.
  • Candidate should have own broadband connection.
  • Fresher and Experience both Candidates Can Apply
  • Interview Place: Telephonic
  • Candidate has to be within tricity Chandigarh/Mohali/Panchkula location at present.


Benefits

Its work from home ,
After completing the 6 months contractual one time bonus will be provided.

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