Domestic Voice Process- Kolkata

Domestic Voice Process- Kolkata

2COMS Consulting Private Limited
1-2 years
150000 - 220000 INR

Job Description

Looking For Candidates in a Renowned BPO Client @Kolkata !!.



Company Details:
Our client is a an American business services company specializing in customer engagement and business performance

Job Title: Process Associate


Role and Responsibility:
  • Answer incoming calls and respond to customer's emails.
  • Managing and resolving customer queries/status/complaints.
  • Identifying and escalating issues to supervisors.
  • Providing products and service information to customers.


Requirements


Qualification: Any Undergraduate/ Graduate/ Post Graduate, With minimum 1 year experience in Bpo voice/non voice process only is eligible


Shift: Rotational Shift/ Rotational Week Off

  • Willingness to work in Voice process
  • Must have good English speaking and narration skills.
  • Good to have analytical, presentation &; communication skill.



Benefits

  • PF+ESI+Incentives



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