Director - Warehouse Operations

Director - Warehouse Operations

Flipkart
12-15 years
Not Specified

Job Description


Job Description :
About the role
Director of Motherhub Operations is a challenging and complex leadership role, focusing on flawless daily execution, along with the long term development of the people and the facility. The role requires a detailed understanding and ability to balance every operating aspect of a facility employees, culture, IT, process technology, process improvement. Flipkart Sortation centers sit at the heart of our operations and play the lead role in defining our customer experience.
About the team
MotherHub are sortation centres where shipments are received from multiple sources, sorted/processed and connected to the next destination. Activities like receiving, sortation, connection & return processing etc, take place. As of Dec ‘20, Flipkart has 50+ Sortation centres spread across Pan India fulfilling millions of wishes everyday.
What you'll do:
  • Spearheading Sortation Centre Central/Zonal Operations for Flipkart.
  • Planning, Design, Operationalization of New Sortation centres.
  • Monitor MH Operations and identify improvement opportunities.
  • Work closely with Logistics and Retail Operations Heads in reviewing and optimization of the distribution network.
  • Work with External Supply Chain experts to implement global supply chain initiatives within Flipkart.
  • Accountable for Planning, Design, Operationalization of new optimized delivery networks and delivery flexibility with the help of central teams.
  • Drive continuous improvement and operationalize Business process Innovation.
  • Accountable for Delivery Quality assurance.
  • Financial budgeting & execution - PNL accountability of MH operations pan India
  • Develop, mentor and motivate the team spread across locations to achieve higher goals.

What you'll need:
  • 15+ years experience with operations and supply chain
  • Strong experience in scaling up of operations or greenfield scaleup experience
  • Strong bias for Impact based Action: Flipkart works at a very rapid pace & that is what would be expected.
  • Strong analytical approach to problem-solving with a metrics-driven focus
  • Focus on building culture of frugality without sacrificing safety or customer satisfaction
  • Constantly thinks outside the box lead others to success and drive change to influence others in order to achieve results
  • Demonstrated ability to successfully develop others into higher levels of leadership in an organization
  • Knowledge of fulfillment/Sortation operations including high-speed conveyor systems and other highly automated equipment
  • Strong background in leading teams of more than 500+ operators & staff, including industrial relations
  • Extraordinary Change Management skills: Processes, Policies, Training & Systems

About Flipkart

Flipkart is India’s largest e-commerce marketplace with a registered customer base of over 150 million. In the 10 years since we started, Flipkart has come to offer over 100 million products across 120+ categories including Smartphones, Books, Media, Consumer Electronics, Furniture, Fashion and Lifestyle. Launched in October 2007, Flipkart is known for its path-breaking services like Cash-onDelivery, No-Cost-EMI and 10-day replacement policy. Flipkart was the pioneer in offering services like In-a-Day Guarantee (65 cities) and Same-Day-Guarantee (13 cities) at scale. With over 1,20,000 registered sellers, Flipkart has redefined the way brands and MSME’s do business online.

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