Director - Technical Consulting Services Projects

Director - Technical Consulting Services Projects

Salesforce
15-18 years
Not Specified

Job Description


Job Category
Customer Success GroupJob Details
Director, Services Projects Leader

Job DescriptionAre you someone who can:
  • Lead a team of the best SaaS experts in the country to deliver customer outcomes
  • Lead complex business transformation engagements
  • Articulate and present at an executive level

The Professional Services team at Salesforce India implements business and digital transformation projects for our strategic customers. This team consists of the best Salesforce experts in the country.
It takes grit, compassion, and creativity to help businesses achieve digital transformation. Today, we're trusted advisors to the world's most admired companies - helping them connect to their customers, partners, and employees in a whole new way. Nothing is more meaningful to us than customer success. As the Director of Services projects, you will take on the role of leading a team of highly technical team members on a mission to translate customers vision into reality. Responsibilities
  • Lead the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
  • Achieve services targets like Gross Margin and Utilisation
  • Partner with internal teams like pre-sales, sales and product management
  • Ensure that projects are on track with active participation from all parties
  • Lead and be responsible for the career of team members
Required Skills/Experience
  • 15+ years experience, predominantly leading SaaS based delivery. CRM and Salesforce knowledge mandatory
  • Good to have: hands-on experience with Salesforce clouds, Integration, Data Management, Apex/Visualforce and Lightning
  • Extraordinary client facing skills
  • Project management experience (Agile preferred)
  • Demonstrated experience of having led large consulting / delivery teams

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Accommodations

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At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. and do not accept unsolicited headhunter and agency resumes. and will not pay any third-party agency or company that does not have a signed agreement with or .
Salesforce welcomes all.

About Salesforce

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the 'Most Admired Companies in the World' and one of the '100 Best Companies to Work For' eleven years in a row, and named 'Innovator of the Decade' and one of the 'World's Most Innovative Companies' eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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