Director Operations - Content

Director Operations - Content

Markit HIS
Hyderabad / Secunderabad
12-15 years
Not Specified

Job Description

In this leadership role, you will be leading an organization of 80 colleagues and work closely with global teams & stakeholders, adding value to our content, as you help to ensure the highest possible levels of data quality, timeliness and completeness. As a Director, you will be part of the overall content leadership team in the site and gain invaluable insight into the areas of leadership, project management, operations, client communication and information services. You will be responsible to drive production, performance management, employee development, coaching and training. You will be given the support and direction required to help the team succeed, while working as part of a diverse and experienced, passionate team.
Duties & accountabilities
Drive strategy & roadmap for the team including matters of resourcing, talent, client impact and growth.
Build & Sustain ‘stable-ops’ by working closely with local & global stakeholders.
Develop long-term relationships with key business executives and stakeholders.
Ability to manage conflicting priorities and communicate effectively with stakeholders.
Lead change for the teams to improve workflow & drive efficiency.
Act as a coach for the team and drive leadership development.
Business competencies
Financial Services Industry expertise with a focus on entity mgmt., reference data & corporate actions.
Track record of managing large teams and managing global stakeholders.
Operational mindset to drive incident free operations.
Client service ethos and ability to communicate effectively with all stakeholders.
Experience automating processes using technology such as Kapow is a plus.
Understanding of Agile/Kanban/Lean/Six Sigma.
Personal competencies
Strong execution skills with an operations role with experience managing multiple processes.
Leadership experience in coaching talent, should be approachable & great with people.
Ability to focus on metrics & drive accountability for self & team.
Excellent analytical, project management and problem-solving skills.
Experience working with and leading remote teams.
Experience in writing technical specifications and process rules.
Excellent verbal and written communication skills.
Ability to have difficult conversations with team members and/or global stakeholders.
Ability to work with a complex stakeholder group across geographical boundaries.
Education and experience
Master’s degree.
12 + years of relevant work experience.
Fluency in English, spoken and written.
Proficient in Microsoft Office Suite.
Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement .
We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, pleaseor call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis.This contact information (email and phone) is intended for application assistance and accommodation requests only.We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.
IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.
For informationplease click on the following links:
Current Colleagues
If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.

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