Golden Opportunities Private Limited
11 - 15 Years
Not Specified

Job Description

DGM PV Operational Responsibilities Participate and support the PV project specific strategic planning and decision-making Responsible for successful delivery of service from offshore delivery center Involve in strategic decisions with regards to offshore operations Work with the team to meet client defined SLA's for the project Implement / follow various processes and procedures to track overall project delivery performance with respect to client / regulatory and other Heath Authorities compliance standards. Regular reviews to monitor overall project performance on defined SLAs Lead operational review meetings and contribute to steering meetings Capacity planning and work load forecasting in consultation with the project leadership Maintain knowledge on current staffing pattern and foresee future staff requirement to facilitate timely recruitment Responsible for hiring, setting and monitoring of annual performance for team members Responsible for people management including coaching and career development and talent retention Attrition management at the PV project offshore operations and succession planning. Identify opportunities for continuous improvement in the PV project operations Provide support to internal & external audits for the PV project operations Provide annual performance appraisals of direct reports and provide regular feedback Drive project compliance to organization and client SOP's / SWI's and completion of training plan and training records Keep the project leadership informed on project performance, work in progress status and escalations if any Identify Issues/Risks and work on risk mitigations Ensure applicable and relevant risks are entered in organization risk portals for tracking and leadership awareness Create platforms for sharing of best practices Essential Qualification Graduate/Post Graduate/ Doctorate degree in Life sciences/Pharmacy/Medical sciences or any other degree with project management skills Overall 12 years plus experience including leading of teams for more than 8 years, preferably in Pharmaceutical/Clinical research/CDO industry, preferably in PV Case management with proven track record

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